Earlier this month, an appellate court in California issued a written opinion in a personal injury case involving a woman who suffered a brain aneurysm while in her room at the defendant hotel. The plaintiff claimed that the defendant hotel voluntarily assumed a duty of care to assist her but failed to provide the necessary level of assistance. The appellate court determined that the plaintiff did show sufficient evidence to raise an issue of fact that should be resolved by the jury.
The Facts of the Case
The plaintiff planned to stay in the defendant hotel. Before she left, she informed her husband that she would be at the hotel and told him that she would call him when she arrived. The plaintiff arrived at the hotel and checked in to her room but never called her husband.
The plaintiff’s husband called the hotel, looking for his wife. He spoke to the front desk employee and asked if she could call the room to check on the plaintiff. The front desk employee called, but there was no answer. The front desk employee then asked a maintenance worker to conduct a wellness visit to the plaintiff’s room.